REFUND POLICY · UPDATED 24 AUGUST 2026

Payment review without guesswork.

Verified checkout

Wallet top-ups and listener memberships are recognized only after the server verifies Razorpay’s payment signature and provider status. Failed, incomplete or unverified payments do not unlock service.

Listener memberships

Exclusive membership is recurring and listener-specific. Cancelling renewal keeps access until the current paid period ends. A used or partially used membership is ordinarily not refundable, except where required by law. Duplicate charges or a verified technical failure can be reviewed.

Talk-time

Connected talk-time already consumed is ordinarily not refundable. A service failure or incorrect debit may be reviewed using call and wallet records. Membership never includes free call minutes.

Payment enquiries

Contact support with the registered phone’s last four digits, Razorpay payment or subscription reference, payment date and amount. Never send a UPI PIN, OTP, password, full bank details or unrelated private information.